A 99.9% Server Uptime
We have built our web hosting platform using dependable hardware components and significantly modified software. Our administrators have installed a tweaked version of Security–Enhanced Linux on each of our hosting servers to ensure the highest level of safety and dependability. We’ve set up several DoS protection units in addition to highly effective firewall software to make sure our network is invincible and safe.
All web hosting service packages include a 99.9% server uptime guarantee. And no matter which datacenter you pick, our guarantee remains the same.
A 99.9% Network Uptime
If you would like to deliver an outstanding web hosting service, you can barely rely on the default network configuration in a datacenter. We have set up our very own custom internal network in order to ensure a blazing–fast connection speed with the rest of the world.
And thanks to this, irrespective of which datacenters you choose: our US based data center, our UK based data center, in our FI based data center, in our East Europe based data center or our AU based data center, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is valid for all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it’s your hard–earned cash at risk, you cannot feel truly safe. That is the reason why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. In the event that you don’t feel satisfied with our service or if you need to get a bit more robust web hosting solution, like a VPS servers or a dedicated servers – you’ll get a full refund, without any obscure costs or repayment taxes.
24/7 Technical Support
If you operate a web hosting company, your technical engineers are of crucial importance. For this reason, we have diligently chosen a very practiced team of tech support engineers, each with lots of years of expertise behind his back. With their help, we offer 24x7 support with all our hosting packages.
And not only that, our company offers a 1–hour response time guarantee. All support requests are answered in less than an hour and our average ticket response time is below 20 minutes!