Assistance Channels

  • 1 hour ticket response time
  • A 60–minutes Ticket Answer Warranty

  • Our group of technicians will do their best to answer to your help requests within up to 1 hour. If, however, the problem you have experienced needs the assistance of the Admin =Dept,= we’ll forward the ticket to the technician in charge and will write a note to tell you.

  • Top quality support service
  • Qualified Tech Help Service

  • We offer 24x7 technical support by using a lightning fast ticketing system integrated into your Control Panel. You can easily write to us whenever you want about any of the packages that come installed in advance on your virtual server, this includes the selected Linux distribution, the server administration panel and our in–house produced Site Control Panel.

  • Intuitive help center
  • A Descriptive Help Section

  • A detailed and frequently updated collection of articles is built into our custom–built Site Control Panel. It includes quick tips on how to perform all the essential site control jobs. The Help zone supplies exhaustive how to articles and reviews and step by step video tutorials. You can open the Help section by clicking on the Help or Video buttons in the upper right corner of each Control Panel section.